Conflicts of interest are increasingly on the agenda as regulators focus on conflicts as an issue in the converging superannuation industry. Care needs to be taken at all times to manage the risk of a conflict arising, identifying it in a timely fashion and dealing with the conflict appropriately.
What is a conflict of interest?
A fiduciary has certain obligations to its beneficiaries. This is so for a trustee in relation to a beneficiary of a superannuation fund and a company director in relation to the company.
This includes a duty of loyalty which has two main components:
- a duty to avoid a position where the fiduciary is tempted to prefer his or her own interests or the interests of a third party over the beneficiaries’ interests, and
- a duty not to receive any advantage from the position.
If a fiduciary breaches this duty of loyalty, they will be liable unless they are excepted by the terms of the trust or have obtained the informed consent of the person to whom the fiduciary owes the duties. In order to obtain full informed consent, the fiduciary must disclose all relevant information.
These duties exist at general law, under the Superannuation Industry (Supervision) Act 1993 (Cth) and the Corporations Act 2001 (Cth) (Corporations Act). ASIC has issued Policy Statement 181 Licensing: Managing conflicts of interest detailing its views of the conflicts laws. We understand that APRA is currently working on its own guidelines on conflicts of interest.
ASIC Regulatory Guide 181 paragraph 15 states:
‘Conflicts of interest are circumstances where some or all of the interests of people (clients) to whom a licensee (or its representatives) provides financial services are inconsistent with, or diverge from, some or all of the interests of the licensee or its representatives. This includes actual, apparent and potential conflicts of interest.’
The legislative requirements build upon the general law requirements by requiring a policy to be in place regarding how an AFS licensee and a RSE licensee manage conflicts of interest.
How is a conflict of interest different to a conflict of duty?
A conflict of duty occurs where a fiduciary has two competing duties which conflict.
The classic scenario in which this may occur in the superannuation context is where a particular person is on the board of two related companies, one a trustee of a superannuation fund, the other a service company of the superannuation fund. The director’s duty to both companies may at times conflict and particular caution needs to be exercised in this scenario.
Can a director’s fiduciary duty to a company co-exist with a director’s fiduciary duty to members?
The trustee company owes fiduciary duties to the members of the superannuation fund.
Directors of a corporate trustee owe fiduciary duties to the trustee company itself.
It is unclear whether at general law directors of a trustee company owe fiduciary duties directly to the members of the fund. It is arguable that under section 52(8) of the SIS Act they do, either directly or indirectly.
When do conflicts commonly arise?
In practice, the most common examples of conflicts of interest include contracting with a company and when a personal profit is made or benefit derived.
Contracting with the company
For example, this occurs where a fund outsources a function of the superannuation fund to a related company, such as an administrator, life insurer or investment manager. This can create conflicts at the time of outsourcing or in supervising the related company during the life of the contract.
It is important for the agreements between these related parties to be appropriate and on a true commercial basis, that is, on terms no less favourable than an arms length arrangement.
The trustee of a superannuation fund cannot outsource to a related party without adequately considering the outsourcing, acting in the best interests of members at all times and providing proper disclosure to members.
When a personal profit is made or benefit derived
Remuneration of a trustee or a trustee company can occur where the trust deed allows the trustee to be remunerated or if fully informed consent is obtained.
If fully informed consent is being obtained, it is necessary to ensure that the consent is obtained from the appropriate persons. This would be the members of the fund where a corporate trustee is involved. However, identification of the appropriate party for providing consent is a more difficult issue in relation to remuneration of a director of a corporate trustee.
Part 7.7 of the Corporations Act requires full disclosure of remuneration. However, there remains a question as to whether the product disclosure statement or the financial services guide provides enough information to allow fully informed consent. And consent would actually need to be obtained in order for this exception to be relied upon. This would require careful consideration of the application forms for the fund.
How are conflicts best handled in practice?
There are a number of approaches that can be taken to address conflicts of interest. The most appropriate measure will depend on the nature of the conflict and the relevant regulatory requirements which apply to the conflict.
ASIC expects AFS licensees to establish a written conflicts management arrangement which:
- identifies the conflicts of interest relating to the business
- assesses and evaluates those conflicts, and
- provides for implementation of an appropriate response to the conflict.
Disclosure is an integral part of managing conflicts but disclosure will not be effective management of all conflicts.
ASIC Regulatory Guide 181 paragraph 42 recognises that in some cases the ‘only way to adequately manage those conflicts will be to avoid them’.
ASIC expressly discourages some conflicts, such as:
- advice about a particular financial product issue or product in return for benefits or business, and
- remuneration arrangements where advisers are paid exclusively by commission.
When can a conflict of interest or duty mean that a director is no longer ‘fit and proper’ for the role?
This will depend upon the circumstances. It is conceivable that a director of a corporate trustee may not be a ‘fit and proper’ person for the position by virtue of other positions held by the director which give rise to unacceptable conflicts of interest.
It should be noted that APRA and ASIC both have the power to require additional licence conditions to deal with any conflicts of interest concerns if necessary.