Privacy
Experience
We have provided privacy services to leading organisations throughout Australia and around the world.
Listed below are some of the services we have provided, ranging from the development of privacy codes and company privacy policies, to detailed advice on transborder data flows.
Whether we are writing policy statements, providing advice on legal issues or helping to build a privacy compliance program, we are focused on our clients' requirements for excellent, timely and cost-effective service.
Please click on the headings below to take you to details of our experience in the following industries:
E-Commerce/internet
Telecommunications
Financial services
Retail and marketing
Media
Government and government business enterprises
Employee relations
Training
Other
Training
We have provided privacy services to leading organisations throughout Australia and around the world.
Listed below are some of the services we have provided, ranging from the development of privacy codes and company privacy policies, to detailed advice on transborder data flows.
Whether we are writing policy statements, providing advice on legal issues or helping to build a privacy compliance program, we are focused on our clients' requirements for excellent, timely and cost-effective service.
Please click on the headings below to take you to details of our experience in the following industries:
E-Commerce/internet
Telecommunications
Financial services
Retail and marketing
Media
Government and government business enterprises
Employee relations
Training
Other
- preparing privacy statements for small, medium and large e-commerce and internet-based organisations
- analysing e-commerce ventures involving privacy and transborder data flows for multinational insurers
- reviewing website privacy and security provisions for internet-based companies
- providing privacy advice to a Europe-based technology company setting up
- a network of websites in various international jurisdictions
- developing privacy frameworks for online customer
- loyalty programs
- advising a US-based corporation on the suitability of a global privacy policy in the Australian environment and developing a compliance framework
- carrying out due diligence for the acquisition of an internet-based company by a global telecommunications consortium
- preparing the Australian database for a US-based law firm establishing an international e-commerce law network
- establishing and implementing privacy compliance programs for major telecommunications companies
- developing corporate privacy policies and procedures for major telecommunications companies
- developing an issues paper and internal procedures on privacy and telecommunications interception obligations for a start-up telecommunications carrier
- preparing a privacy regulatory framework submission to government for major telecommunications companies
- developing telecommunications industry privacy codes
- providing advice to various corporations on monitoring communications
- assisting the Australian arm of a global credit card provider to establish a customer loyalty program
- undertaking a privacy audit and report for a major Australian financial institution
- advising on and preparing contractual arrangements for the Australian arm of a global credit card provider
- carrying out due diligence on the Australian credit reporting laws for US-based corporations
- developing a privacy compliance manual for a major Australian financial institution
- advising on privacy and confidentiality obligations for a major Australian financial institution
- advising on interception, surveillance and privacy issues for a major Australian stockbroking company
- advising on voice recording in customer call centres for a foreign bank establishing a presence in Australia
- developing a privacy policy for funds management companies
- advising large credit card companies on credit reporting provisions
- advising a major insurance organisation on call centre monitoring
- advising on privacy requirements for superannuation fund trustees
- advising on privacy implications of a direct marketing initiatives for major Australian retailers
- analysing privacy issues in a proposed CRM joint venture for a marketing consultancy group
- making a submission to government on specific aspects of the proposed Australian privacy regulation framework for a major Australian retailer
- preparing a privacy issues paper for the Australian subsidiary of a large multinational corporation
- preparing and advising on the contractual arrangements of a leading Australian retailer in respect of its credit card group
- developing a privacy policy for a major media organisation
- preparing an online privacy compliance survey for a global media and communications company
Government and government business enterprises (GBEs)
- developing privacy clauses for outsourcing contracts involving major GBEs
- undertaking a privacy compliance review and developing a training program for a government-owned public utility
- providing advice on data-matching proposals for GBEs
- advising numerous major Australian and multinational corporations on employee relations matters, including which 'employee records' are exempt from the privacy regime
- providing privacy guidelines in relation to medical, psychological, drug and alcohol testing
- advising on criminal record checking processes
- reviewing recruitment processes and documents for privacy compliance
- assisting clients to audit information handling practices, including drafting organisation surveys
- advising on video and audio surveillance in the workplace
- advising on email and computer monitoring of employees
- reviewing and developing privacy policies and email / computer usage policies
- providing privacy advice to the education sector, including a major Australian university
Training
- developing and delivering interactive, practical and customised privacy training programs for large private and public sector organisations and government bodies
- developing a national half-day training program 'Privacy Essentials in Employment'
- developing a training program 'Privacy Essentials in Recruitment'
- developing privacy code to address standards required by European Union Directives
- advising a charitable institution on privacy implications associated with the release of client information
- advising a publicly listed corporation on the privacy implications of using of its shareholder register
- assisting multinational companies to comply with global privacy standards, including EU Directives and US 'Safe Harbor' provisions