Support Services
Support Services
Communication both within the firm and with clients is optimised through remote access to important documents and databases when you are working away from the office, videoconferencing facilities, teleconferencing facilities on your own telephone, and laptops. Our information services help desk responds quickly and efficiently to all computer queries, and there are many computer training courses to suit your needs.
Clients' expectations are often exceeded when they experience our in-house meeting rooms, conference and entertaining facilities. Staff may organise videoconferences, teleconferences, internet access, data projectors and electronic whiteboards for use during both client and internal meetings. During meetings we offer catering services ranging from espresso coffee to a three course lunch. This can be arranged by any staff member with a quick call to our client service team.
Research is a crucial component of legal work. From your desktop, you will be able to access an extensive range of Australian and international business and legal tools via the internet, online subscription services and CD-ROMs. We also maintain our own national legal research system to give you quick access to research services.
In addition to the large range of electronic resources at your disposal, each office has a well-stocked legal library staffed by research professionals to help with your research needs, and to train and guide you on the use of our electronic resources.
Freehills also has a highly sophisticated approach to knowledge management, in recognition of the fact that law is fundamentally a knowledge business with information as input and decisions or advices as output. Many of our practice groups have appointed their own national Knowledge Managers, who enthusiastically work to assist lawyers contend with a vast repository of legal information and precedents, collect and manage case-related information, file court-related documents, track multiple cases, and seek out expertise within and outside the firm.
The services listed above are only some of the ways in which Freehills can assist you to reach your professional potential. For more information, please contact the relevant recruitment staff listed on our recruitment contacts page.